Jacada
Appoints Guy Yair as Co-Chief Executive Officer
Mr.
Yair joins Gideon Hollander as Co-CEO to share leadership
roles
Mumbai -
Aug. 16, 2012 - Jacada, Inc., a leading global provider of customer service
technology designed to simplify the interaction between businesses and their
customers, has appointed veteran technology executive Guy Yair as Co-Chief
Executive Officer (Co-CEO).
Mr.
Yair was previously appointed as Senior Vice President and General Manager, EMEA
and APAC in mid-2011 and is now appointed to the role of Co-CEO to share the
leadership of Jacada alongside Co-CEO Gideon Hollander.
Mr.
Yair has previous experience in the high tech and communications industries as
former General Manager of Enterprise LOB for Alvarion, a high tech equipment
manufacturer. He has a strong financial and operational background, as well as
extensive sales and marketing experience selling to large global companies
utilizing both direct and channel-based sales programs. Mr. Yair also has held
executive management positions at Rad-Bynet Group leading both Marketing and
Sales. He holds an Executive
MBA from Tel Aviv University Recanati School.
At
Jacada, Yair will oversee Global Business and Operations. His focus will be on
developing strategic global partnerships and local sales channels for both the
new mobile customer service product line, Jacada Mobile
Agent, as
well as expanding the traditional customer service product
lines.
Together
with Jacada senior management, Mr. Yair anticipates driving significant new
business and taking the company to new heights in the customer service
arena.
“I am
very pleased to have Guy join me in leading Jacada with his extensive experience
in building innovative go to market platforms and penetrating new markets”, said
Gideon Hollander, founder and Co-CEO for Jacada. “Guy’s leadership will be
critical in the launch of our new product visual IVR product, Jacada Mobile
Agent,
which represents the next generation of technology connecting customers with
companies.”
About
Jacada
Jacada
provides solutions that simplify and improve the effectiveness of customer
interactions. Jacada’s mobile, customer, and agent desktops as well as process
optimization solutions help companies reduce the cost of their operations, drive
customer satisfaction and provide a complete return on investment within the
first year after deployment.
Founded
in 1990, Jacada operates globally with offices in Atlanta, USA; London, England;
Munich, Germany; Herzliya, Israel; and Stockholm, Sweden.
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